Online Fraud Resolution | Go India Legal
Online Fraud Resolution
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Claim back the money that you have lost due to fraud.
The expert team at Go India Legal will help you initiate the fraud recovery process within 2 days.
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What do you mean by Online Fraud?

In today’s day and age of the internet, online money transfer services such as Netbanking, Credit and Debit cards along with UPI based payments such as through BHIM, Google Pay and PhonePE have rapidly accelerated the flow of money in the economy. As a result of this, there are a huge number of scams and frauds happening online in which the hard-earned money of the individual is being defrauded by these criminals.

We at Go India Legal through our Online Fraud Resolution service aim to aid our customers by helping them go through the correct government channels by raising complaints and grievances at the right places so that our customers can claim back the money that they have lost due to fraud.

What steps has the Government undertaken to recover money lost due to fraud?

The Central Government has taken steps by introducing a national cyber fraud helpline (which is currently active for Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh and will be available for the rest of the country by the end of 2021) and also has through the Reserve Bank of India enacted the Ombudsman Scheme for Digital Transactions, 2019 with the aim of recovering money lost due to fraud.

What is the Ombudsman Scheme for Digital Transactions, 2019?

The Ombudsman Scheme for Digital Transactions, 2019 is a mechanism introduced by the Reserve Bank of India for quick resolution of complaints regarding digital transactions undertaken by individuals including but not limited to non-credit of funds, unauthorized transactions due to fraud etc.

What makes GO India Legal the suitable partner for Online Fraud Resolution?

The following features make us the #1 partner for Online Fraud Resolution-

  • 50+ Expert advisors,
  • 24x7 Online platform
  • Quick response and promptness,
  • Complete support till the initiation of the dispute resolution process after which the same is handled by the BO of the Reserve Bank of India.
  • Experience and expertise in the relevant field,
  • Registered under government body,
  • Pan-India service provider,
  • Highly Economical/Easily affordable.
FAQs on Online Fraud Resolution
How does this Service Work?
This service works in the following manner:
  • You need to fill-in the form on our Website in order to raise your request.
  • Your request is reviewed by our team of specialists.
  • An Online Fraud Resolution Expert will reach out to you to get further details regarding your case.
  • Thereafter, you will need to share the required documents and statements with the Expert.
  • The Expert will then proceed with sending a legal notice to the Bank/Payment Entity (Google Pay,
  • PhonePE etc.) for their response on the matter.
  • Thereafter, once the legal notice is sent, you will need to wait for 30 days to see if the Bank/Payment Entity responds or not. In case the Bank/Payment Entity does not respond or does not give a proper response, you need to contact the Expert one more time and the Expert will then proceed with the next step i.e., initiating the Complaint with the Reserve Bank of India under the Ombudsman Scheme.
  • Thereafter, once the Complaint is filed with the Ombudman, the Expert will forward you the details of the Ombudsman handling your complaint and the Ombudsman of the Reserve Bank of India will then proceed with the money recovery process.
Do I need to go anywhere?
Not at all. The entire process is online and you do not need to go anywhere or seek help from anybody else. The entire process will be handled completely by us till the time we initiate the complaint with the Reserve Bank of India under the Ombudsman Scheme after which the entire process, tracking system etc. will be handled by the Banking Ombudsman of the Reserve Bank of India whose email and contact details we will also provide you so that you can be updated from them directly.
Do I really have any chance of getting my money bank?
Yes. You have a great chance of recovering back your money as through this entire process. Since the launching of the Central Government Helpline and the Ombudsman Scheme in April 1, 2021, the Government has already been able to successfully recover Rs. 1.85 Crores from being defrauded. However, having said that, you need to take steps the moment you realize your money has been defrauded. The later you initiate the process, the lesser chance you have of ever recovering your money.
What is the number of Helpline that I additionally need to contact?
Currently, if you are from the states of Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh, you need to immediately call at 155260 to register your complaint with the Central Government in addition to providing us with the documents that will be used to initiate the legal notice against the Bank/Payment Entity.