HOW TO FILE A CONSUMER COMPLAINT AGAINST SNAPDEAL
In the age of COVID-19, the convenience of E-Commerce shopping has become an essential mainstay. It allows the consumers to choose products as per their preference and level of comfort. One of the more famous names in the E-commerce space is Snapdeal. It was started in 2010 and has gained immense popularity in the past few years.
Snapdeal is a trusted marketplace for many consumers. However, occasionally customers encounter fraudulent cases or deceitful discounts from its end.
ON WHAT GROUNDS CAN A CONSUMER COMPLAIN AGAINST SNAPDEAL
Every person who shops online should be familiar with the measures to be taken if they fall victim to fraudulent cases. Consumers can complain against all shopping websites on the following grounds:
- The products delivered to the consumers are not safe for health or life.
- The quality of the product received is unsatisfactory.
- The website charges delivery cost even after taking service charges.
- The parcel received by the consumer is damaged or broken.
The digital age has completely changed and brought about a new era of e-commerce and branding. It has provided easy access to many buyers, improved services, convenience in payment, and more. But at the same time, it has also brought challenges in the form of increased fraud cases faced by the consumer.
HOW TO FILE A COMPLAINT AGAINST SNAPDEAL
If you face any of the fraud as mentioned above, you can contact the customer care services of Snapdeal and address the issues relating to the product. If no action is taken for your grievances, you can demand compensation or refund the money you have paid.
If your complaints are disregarded by the company's customer support and your issue is left unresolved, you have a legal right to file a consumer complaint against Snapdeal for its fraudulent and negligent services in the District Consumer Forum. Consumers can also demand the compensation amount, including the legal expenses incurred at the court proceedings.
The Indian Parliament has enacted the Consumer Protection Act 2019, which aims to provide timely and effective administration and solutions to the consumer's disputes. The Consumer Protection Act 2019 aims to protect the rights and interests of consumers. The act has made it possible to file a complaint against fraudulent companies through online platforms. It also ensures timely and effective measures to settle the dispute at the earliest.
At Go India Legal, we work with a team of advocates who think and analyze the case events out of the box. Our lawyer possesses various core skills and attributes to break down, analyze and articulate all complex issues related to the case. Our team understands and acknowledges the client's problem and deals with all the events in the utmost responsive manner to provide a speedy resolution for all our customers.