HOW TO FILE A CONSUMER COMPLAINT AGAINST INDIGO AIRLINES
Multiple times the consumer can witness the fraudulent services related to Indigo that are now frequent around us. In the past few months, consumers are facing numerous problems while traveling on Indigo airlines. The Aviation Ministry has been recording all the complaints by the passenger against Indigo airlines. The various causes of the dissatisfaction service of the airline may be due to many reasons.
WHAT ARE THE MAIN COMPLAINTS AGAINST INDIGO AIRLINES?
- Cancellation and rescheduling of the flight without any prior information to the passengers
- Misleading discount advertisements during the ticket booking process
- Mishandling of luggage by the ground staff
- Ill-treatment of passengers at the airline's counter.
- No information on the confirmation of booked tickets
HOW CAN I GET A REFUND OF MONEY FROM INDIGO AIRLINES?
The Directorate General of Civil Aviation is the regulatory authority of Civil Aviation. The consumer may call or send an email to Indigo airlines for their misconduct and rude behavior at the time of the journey.
The consumer first has to file a written complaint application before the Jurisdiction Authority stating the airworthiness standards and misconduct of the airline staff services. Suppose the airline does not take any action against your demand for the compensation or refund of money.
In that case, the consumer has the legal right to file the Complaint against the Indigo Airline with the Consumer Forum.
The Consumer Protection Act 2019 has made it possible for all consumers to file their complaints on the digital platform. The consumer has a right to claim the compensation and including all the other expenses.
For this, the consumer has to file a printed application, particularly to the District Forum, and needs to be physically present at the time of the legal proceeding of the case.
Time is precious for all, and do not ignore the hard-earned money of the consumers. Sometimes the consumers do not prefer to be involved in the legal proceedings of the case and wait in the queue to file the Complaint against Indigo Airlines.
Filing an Online Consumer Complaint against Indigo through Go India Legal is extremely easy.
In the online platform of Go India Legal, the consumer can easily file the case. Our expert legal advisor will guide the consumer through our specialized advocate panel with digital aid at all the levels of the case proceedings.
Furthermore, our expert lawyers are certified, licensed, and reliable so that you can have complete peace of mind. Our motive is to provide 100% satisfaction and assurance to our clients to get an effective solution to the problem.
We provide comprehensive service 24 x 7 days to all of our clients and support them till Indigo pays the due refund and compensation to our clients.