How to File a Consumer Complaint against Hyatt Hotels

HOW TO FILE A CONSUMER COMPLAINT AGAINST HYATT HOTELS

The most famous and renowned industry in the world is the hotel Industry. People across India plan their vacations to explore the beauty of nature and the diversity of various cultures, and their rich historical heritage. Due to that, we can see that the growth and advancement of the hospitality industry at an unprecedented rate all over the country. 

Every person in their lifetime has availed of hospitality services from the hotels, resorts or any other places. It could be during a vacation with the family or a business trip with colleagues. Hospitality services are now a necessary part of the trip aside from accommodation and other facilities that make a trip memorable.

On the other hand, due to this boom in the hospitality sector, consumer complaints and grievances have also increased at an unbelievable pace. 

However, in most instances, there is no legal action taken against these hotels, and at the same time, several customer's complaints are left unattended. No compensation or refund is given to the customer despite the poor services offered by the hotel management. The Hyatt group of hotels is no such exception to the norm.

 

FEW COMPLAINTS RAISED BY THE CUSTOMERS AGAINST THE HOTEL SERVICES

  • Poor management of the hotel staff service.
  • Consumers are not allotted their room on time.
  • The hotel management sometimes cancels the booking without prior intimation with the consumer. 
  • No proper Wi-Fi connection inside the hotel premises. 
  • The hotel staff misbehaves with the customers.
  • Improper and unhygienic food services. 
  • Unsafe Ambience in the hotel areas.

 

HOW TO GET THE REFUND MEASURES AGAINST HOTEL SERVICES

 

There are several complaints raised by the consumers who were not satisfied with the services of Hyatt hotel staff. Whenever there is such a situation as mentioned above, the consumer needs to demand compensation or refund of money paid due to such behaviour of the hotel staff. 

The Government of India has enacted the Consumer Protection Act 2019 to provide justice to the consumer and safeguard the interest against the unfair trade practices by the hospitality sector. The consumer can demand the legal expenses and refund of money on negligent hospitality services and register a consumer complaint against Hyatt hotels in the District Consumer Forum against the concerned service provider. However, the entire process can be very long drawn and time taking, and in most cases, the consumer has to go out and go to the court several times to resolve their dispute. Why not instead file an online consumer complaint?

 

File a Complaint | Go India Legal

We value our clients' hard-earned money at Go India Legal and take all the legal measures for obtaining a refund and compensation from the faulty service provider.

Our entire team of lawyers is expertise in their line of work and have years of experience handling complaints against in the hospitality sector. Our clients can rely on us to provide a speedy resolution for their online consumer complaint. Our online portal for filling the consumer complaint has made it possible for everyone to connect with us from anywhere through any device, be it a computer or mobile phone!