How to File a Consumer Complaint against Air Asia

HOW TO FILE A CONSUMER COMPLAINT AGAINST AIRASIA

Recently Indian airlines have become one of the fastest-growing industries in the world. But with all this growth and rapid development, our aviation sector has also become the cause of customer trouble. Many famous airline companies are rendering their services.

In the present circumstances, fraudulent cases have been quite prevalent around us against AirAsia. In recent past years also, numerous complaints have been recorded in India, particularly against Air Asia.

An Indian citizen can file a case in consumer court against Air Asia if their staff does improper service or harassment. The question arises in the consumer's mind that how could he file a complaint against Air Asia. But before that, we should know under what circumstances can consumers file a case against the airlines?

 

ON WHAT BASIS CONSUMERS CAN FILE A COMPLAINT AGAINST AIR ASIA

 

There are several reasons for which he can file a case against AirAsia. These are:

  • When a person cancelled his flight but did not get a refund.
  • The flight got rescheduled, but AirAsia did not inform its customer.
  • Consumer luggage got damaged by airline staff.
  • Got improper service from the Air Asia staff.
  • Customers are not satisfied with the customer service of Air Asia.
  • Advertisements are misleading.

Consumers are eligible to receive the quality services for which he pays. But sometimes, consumers become victims of improper services to file the case against AirAsia for compensation under the Consumer Protection Act 2019. Special consumer courts are also established to redress and compensate disputes in India.

The Consumer Court has changed its working to the digital platform and made it easier for the consumers to get their compensation or claim without any delay or the necessary paperwork.

  

HOW TO GET A REFUND FROM AIRASIA

 

The first process to get the refund from AirAsia is to file a complaint against the Jurisdiction Authority. For which he has to submit the printed application by hand or send it by post. The consumer should follow all the legal procedures to claim the rights. There he can ask for a refund for his ticket amount or compensation for his loss.

Consumers can also file an Online Complaint against AirAsia. It is the best and easiest way to file the Complaint instead of waiting in the queue and wasting the money and precious time in the court's long legal paperwork process. 

If the airline company takes no action, the consumers can file the online Complaint against Air Asia with the help of the leading expert Panel.

File a Complaint | Go India Legal

Go India Legal is a leading online company set up with panels of lawyers to provide justice and save the interest of the consumers. We help you fight against fraudulent companies who follow unfair and illegal trade practices.

Our expert legal advisors guide the consumers in all the legal proceedings of the court. We assure to provide quick assistance and justice with a fair amount of compensation to our valuable clients.