How to file a Consumer Complaint against Air India


Air India is India's flag carrier and one of the nation's top airlines for passengers flown. Air India Limited, a government-owned company, owns and manages 85 local and international destinations. For flight travelers, Air India offers First Class, Executive Class, and Economy Class services.

In light of the current situation, fraudulent instances involving Air India have become extremely common. In the recent past, the airline has received numerous passenger complaints in India.

Now, what are the mishaps that people are frequently facing?

  • Flight cancellations or rescheduling, as well as trip delays
  • Misleading advertising
  • Baggage loss/damage
  • Misdeed at the counter
  • Inaccurate advice on a confirmed reservation 

The Directorate General of Civil Aviation (DGCA) is the regulating authority for airworthiness requirements in air transport services to, from, or within the Indian province, as directed by the Consumer Protection Act, 2019.



Making a complaint, whether about the weather or mechanical issues, is now commonplace. If any of the difficulties stated above have occurred, it's time to file a Consumer Complaint against Air India.

The first step is to get in touch with this airline's customer support headquarters. You can send them an email to convey your disappointment with the cancellation, refund, or other issues.

But what if Air India's customer care isn't accessible, or if you don't achieve a positive and adequate response? Then a consumer complaint can also be filed with a jurisdiction authority by an applicant.

An applicant can file a grievance against Air India before jurisdiction permission at any time during the protocol.  For filing a consumer complaint against Air India, you must be physically present in the courtroom.

Following that, you must maintain the legal protocols to control your consumer liberty. You might have to return to the courthouse a couple more times.

But the good news is that you may also make a Consumer Court case against Air India online!

You can now file an online complaint against Air India from the convenience of your own home! Let us explain.

With only one click, you may file a complaint:

File a Complaint | Go India Legal

Isn't it the best idea to file an online complaint against Air India with the help of India's most preferable consumer complaint expert panel rather than staying in line and spending your valuable time?

You will be guided by our 50+ skilled Advocate panels in all stages of your complaint filing when you file an online consumer complaint with Go India Legal.

Our team will come out to specify your problems. They will give 360° online assistance until Air India pays back the compensation and apologizes for their misdeed, regardless of where you exist in India.


Various airlines have misled thousands of passengers in recent years. We're all aware of how time-consuming and expensive legal proceedings can be. Government administrators take their time and try to convince you to spend more money on the job. So, what are you waiting for? File a complaint today!.

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