How to file a consumer complaint against a diagnostic laboratory

HOW TO FILE A CONSUMER COMPLAINT AGAINST A DIAGNOSTIC LABORATORY

The medical industry is distinct from others in that it is an honourable and well-respected field of endeavour. As a result, it is a pathological lab's legal responsibility to provide good medical services to patients. However, during the COVID-19 pandemic, citizens are frequently subjected to carelessness by the pathological labs, and they lack a legal avenue to seek redress.

 Often, diagnostic laboratories fail to give the necessary medical assistance, which might be detrimental to the patient. We can file a consumer complaint against a diagnostic Lab for such conditions under the guidelines of the Consumer Protection Act, 2019, of the Indian Government.

 

WHAT IS A DIAGNOSTIC TEST?

If you visit your doctor with pain symptoms or an injury, your doctor will almost certainly order diagnostic testing. In many countries, more than 13 billion diagnostic tests are performed each year. Diagnostic tests are performed to confirm or rule out certain illnesses and ailments.

Your doctor will need important information for a precise examination, which a diagnostic test can offer, before establishing a treatment plan. So, what exactly qualifies as diagnostic testing?

There are currently more than 110 diagnostic tests and treatments in use. They're either used to detect disease or to track how it progresses. Furthermore, diagnostic instruments and equipment are utilized to guide treatment and assess its efficacy.

Invasive tests which involve puncturing the skin or entering the body is usually the norm for most diagnostic tests. Blood tests, biopsies, and colonoscopies are just a few examples. Making a break in the skin is not necessary for non-invasive diagnostic testing.

 

WHAT ARE THE COMMON COMPLAINTS AGAINST DIAGNOSTIC LABORATORIES?

Several diagnostic labs, including your nearest diagnostic centre, may have been established without formal registration in recent years, and people have suffered due to their unlawful activity. Patients pay a large sum of money, and then the laboratories profit from their legal ignorance! 

So, here are a few common complaints against core diagnostic laboratories.

● False reports and information.

● Extra charges without justification.

● Swapping of samples.

● A mixture of treatment samples.

● Patients being abused.

● Other illegal activities

● Unhealthy surroundings at a diagnostic centre near you

  

HOW CAN GO INDIA LEGAL HELP YOU?

We're all aware of how long and money-consuming legal matters can be. Officials from the government take their time and urge you to pay extra to equip the job. If you're caught up in the same scam, it's a good idea to submit a complaint against a pathological lab online. We offer various legal assistance services to help you get the justice you deserve and get what you want.

File a Complaint | Go India Legal

With its team of specialized experts, Go India Legal can help you in fighting back against these diagnostic laboratories. We have a panel of 50+ experts with extensive knowledge and expertise. To file consumer complaints, all you have to do is fill out a consumer complaint form. Our knowledge will undoubtedly help you in seeking the resolution to your problem!